FAQ

General Information

Where is Arches Trading Post located?

Our physical boutique storefront is located at 50 S Main St, Moab, UT 84532, United States. We cordially invite you to visit us in person to view our premium collections of western wear, rustic home decor, and handcrafted gifts.

What are your boutique opening hours?

Our Moab storefront operates seven days a week (All Times MST):
Monday – Sunday: 9:00 AM – 10:00 PM

How can I contact your customer team?

You can reach our administrative support desk directly by phone line at +1 435-259-4070 or via our official business contact channels.

Ordering & Customization

Can I customize my orders?

Yes, absolutely! We specialize in premium curation and custom-tailored accents. You can select, modify, or add specific details, individual style preferences, and personalized requests to many of our retail products.

What happens if I need to change or adjust my order?

For standard items, please contact our support desk immediately. However, for personalized or bespoke items, we are unable to accept modifications or structural layout changes once formal preparation or custom manufacturing has begun.

Shipping & Store Pickup

Do you ship outside of the United States?

No. Currently, we route shipments exclusively within the United States to guarantee strict quality control and reliable courier transit parameters. We do not provide international shipping options.

What are your shipping rates and delivery timelines?

Standard domestic shipping is completely Free on all orders over $75.00. For orders under $75.00, a predictable flat-rate fee of $5.99 USD is applied at checkout. Our timeline metrics are structured as follows:
Handling Time: 1 – 2 Business Days (Monday through Friday).
Transit Time: 4 – 7 Business Days via trusted domestic logistics networks.