PRIVACY POLICY

At Arches Trading Post, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or make a purchase.

1. Who We Are

Registered Company Name: ARCHES TRADING POST, INC.
Entity Number: 5199077-0142
Boutique Address: 50 S Main St, Moab, UT 84532, United States
Support Email: support@archestradingpost.com
Support Phone: +1 435-259-4070

2. Information We Collect

We collect only the information necessary to process orders, provide customer support, and improve your shopping experience.

  • Order Information: Name, email address, phone number, billing address, and shipping address.
  • Payment Information: Payment details are processed securely by PCI-compliant payment providers. We do not store your full credit or debit card information on our servers.
  • Technical Information: IP address, browser type, device information, and website usage data for security, fraud prevention, and website performance.

3. How We Use Your Information

We use your information only for legitimate business purposes, including:

  • Order Processing: Processing, shipping, and delivering your orders.
  • Customer Support: Responding to inquiries, return requests, and order updates.
  • Website Security: Detecting fraudulent activity and protecting our website and customers.
  • Legal Compliance: Meeting applicable legal, tax, and regulatory obligations.

4. Sharing Information with Third Parties

We share information only when necessary to operate our business and fulfill customer orders.

  • Payment Providers: Secure payment processors used to complete your transactions.
  • Shipping Carriers: Delivery providers responsible for shipping your order.
  • Analytics & Advertising: We may use trusted Google services, including Google Analytics and Google Ads, to help measure website performance and improve our advertising.
  • SMS Privacy: Mobile phone numbers and SMS consent information collected through our website will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

5. Data Retention

We retain personal information only for as long as necessary to fulfill orders, provide customer service, comply with legal obligations, and resolve disputes.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember your shopping preferences, measure website performance, and help keep our website secure. You can manage or disable cookies through your browser settings at any time.

7. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information where permitted by applicable law. To submit a request, please contact us at support@archestradingpost.com or call +1 435-259-4070.

8. Data Security

We use Secure Socket Layer (SSL) encryption and other appropriate security measures to help protect your personal information against unauthorized access, disclosure, alteration, or misuse.

Store Hours (MT)

Monday – Sunday: 9:00 AM – 10:00 PM
(Open 7 Days a Week)